Payment gateways, currency, and fees

In this section, you can set up the accepted payment methods and fees applicable to the orders placed in your platform.

Global payment settings

Currency

Choose the currency that is used platform wide

Currency symbol position

  • Left: Displays the currency symbol left of the amount

  • Right: Displays the currency symbol right of the amount

Allow Paypal as a payout method for the organizers to receive their revenue

Once you enable this option, organizers will have the possibility to request their payouts via Paypal once they set it up the Payout Methods section for organizers

Allow Stripe as a payout method for the organizers to receive their revenue

Once you enable this option, organizers will have the possibility to request their payouts via Stripe once they set it up the Payout Methods section for organizers

Fees

Ticket fee

This fee will be added to the ticket sale price which are bought online, by online we mean that are not purchased via a point of sale account.

Lets take an example:

  1. Lets say you set the ticket fee to 1.5$

  2. An event is on sale for 10$ a ticket

  3. An attendee adds two tickets to his cart for this event

  4. The checkout form will indicate that the attendee has to pay 23$ (10$ * 2 + 1.5$ * 2)

  5. Now when the organizer request a payout after this sale, the information will indicate that he will be requesting a payout with amount of 20$, the other 3$ that the attendee paid are your revenue as the owner of the platform

You can disable the additional fees paid by attendees by setting 0 in this parameter

Internally, this fee is saved when an organizer creates a new event date ticket

Please note that if you edit this fee, it will be applied to event tickets created after saving the parameter and will not affect event ticket already created

This fee does not apply for free tickets

Ticket price percentage cut

This percentage will be deducted from each ticket sold online, upon organizer payout request, this percentage will be taken from each ticket sold online.

Lets take an example:

  1. Lets say you set the ticket price percentage cut to 10%

  2. An event is on sale for 10$ a ticket

  3. An attendee adds three tickets to his cart for this event

  4. The checkout form will indicate that the attendee has to pay 30$ (10$ * 3)

  5. Now when the organizer request a payout after this sale, the information will indicate that he will be requesting a payout with amount of 27$, the other 3$ are your revenue as the owner of the platform and are calculated this way: (10% out of 10$) = 1$ * 3

You can disable the percentage cut that is paid by organizers by setting 0 in this parameter

Internally, this fee is saved when an organizer creates a new event date ticket

Please note that if you edit this fee, it will be applied to event tickets created after saving the parameter and will not affect event ticket already created

This fee does not apply for free tickets

Payment gateways

Click on the "+" button to add a new payment gateway

The payment gateway form contains the following shared fields:

  • Name: The name the appears when attendees select this gateway

  • Gateway: Select one of the available gateways, more gateways will be updated in the upcoming updates

  • Image: The logo of the gateway

  • Status: Choose whether to enable or disable this gateway for future orders

  • Order of appearance: the order in which the gateway appears in the checkout form

Paypal Express Checkout

  • Sandbox: If you are testing, enable the sandbox mode, disabling it accepts real transactions

  • Username: An api username provided by Paypal

  • Password: An api password provided by Paypal

  • Signature: An api signature provided by Paypal

Follow the below steps to get your Paypal credentials

  1. Log in into your Live or Sandbox Paypal Account

  2. Go to the Account Settings section

  3. Under Account & Security > Account Access > API access, click on Update

  4. Search for the NVP/SOAP API integration (Classic) section and click on Manage API credentials

  5. Click on Show to display the username, password and the signature

  6. Copy and paste them into the Payment Gateway form

Stripe Checkout

  • Stripe publishable key: A key provided by Stripe

  • Stripe secret key: A key provided by Stripe

Follow the below steps to get your Stripe credentials

  1. Log in into your Stripe account

  2. In your Dashboard > Home section, click on Get your test API keys or Get your live API keys

  3. Copy and paste them into the Payment Gateway form

Mercado Pago

  • Public Key: A key provided by Mercado Pago

  • Access Token: A token provided by Mercado Pago

Follow the below steps to get your Mercado Pago credentials

  1. Log in into your Mercado Pago account

  2. In your Menu > Your business section, click on Settings (provide the Authenticator code if requested)

  3. Then in the Management and administration section, click on Credentials

  4. Choose whether you will be using the sandbox (test) or production credentials

  5. Copy and paste them into the Payment Gateway form

Flutterwave

Follow the below steps to get your Flutterwave credentials

  1. Log in into your Flutterwave account

  2. In your Menu > Settings section > Developers section, click on API Keys

  3. Copy and paste them into the Payment Gateway form

Bank Transfer / Cash / Check / Offline

By using this payment gateway, you can give the attendees instructions on how to pay the amount that is calculated in the order (examples: give them the bank account number to which the transfer has to be made).

The order will remain on the "Awaiting payment" status until the organizer validates it.

The attendee can send you a confirmation of their payment without going out of Eventic, they can use the "Contact organizer" button.

Once the order is validated, a confirmation email along with the tickets will be sent to the attendee.

To edit a payment gateway, click on the Cog button in the payment gateways list

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