Scanner account

A scanner account is created by the organizer and assigned to event dates to scan tickets or grant access to attendees.

How do an organizer create a Scanner account?

  1. Organizers go to the Scanner App > My scanners section

  2. Click on the "+" button

  3. Enter the:

    1. Name of the scanner

    2. Username

    3. Password

The organizer can:

  • Edit the account

  • Disable the account

  • Delete the account

How do an organizer assign a Scanner to an event date?

  1. Go to the edit event page

  2. Locate the Scanners field

  3. Add the scanner

  4. Click on save

How do a Scanner grant access?

  1. Log in with the scanner account

  2. Go to the Events list section

  3. Click on Check in attendees for this event date

  4. Search for the attendee by Attendee name or email, ticket reference, order reference

  5. Click on Check in

The same account will be used to log in the Scanner mobile application

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